Purchase and Return Policy

SHIPPING POLICY

Once a transaction has been completed you will recieve an order number by email. Your order will be shipped within 2-5 business days via USPS 1st class mail. A tracking number will emailed to you once the package is accepted at the Post office. The tracking number can be monitored at https://tools.usps.com/tracking/. Please be aware that once a package is accepted by the post office it can not be redirected. Packages that are misrouted by the post office can take up to 15 business from the shipping date to arrive at the delivery address. Warner’s Best is not responsible for packages that are misrouted by the post office. Refunds can be arranged after the post office fails to deliver within 30 days of the shipping date. If the address you provided is inaccurate it will be returned to Warner’s Best and you will be contacted for a new address and it will be reshipped. If you desire shipping via UPS, please contact us prior to finalizing your order and we will adjust the shipping fee to accomodate.

TERMS OF SALE AND REFUND POLICY

By entering payment information you acknowledge that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product at your expense. If you contact us to return a product or we receive a returned product within 30 days of purchase, we will issue a full refund. Your purchase is an acceptance of these terms and your purchase means you agree to and understand the refund policy.

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.

Feel free to call or email if you have a question on a product damaged during delivery or a return.

CUSTOMER SERVICE

Phone: 860-995-4444
Email: sales@warnersbest.com

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